With the launch of Microsoft Dynamics CRM 2013 comes the release of some tremendous mobile functionality from Microsoft. Here’s a good synopsis of the new tablet support for users:
Note that while the new iPad app supports iOS 7, CRM is not currently supported in the iOS 7 version of the Safari browser, so if you plan to use CRM in both the app and the browser (or just the browser), your iPad should be configured with iOS 6.
These updated apps require the installation of Microsoft Dynamics CRM 2013 Update Rollup 1 to the CRM server. If your organization is using Dynamics CRM Online, this update has already been applied.
The CRM web application is supported in the following browsers and operating systems for tablets:
- Windows 8 RT with Internet Explorer 10
- Windows 8 with Internet Explorer 10
- iOS 6 Safari for iPad, 3rd or 4th generation (not the iPad Mini)
- Android 4.2 for the Google Nexus 10 with Chrome
The latest CRM for tablet apps are supported in the following operating systems:
- Windows 8 RT
- Windows 8
- iOS 7 for iPad
- iOS 6 for iPad
Future updates will provide additional browser and operating system support.