New App Support for Microsoft Dynamics CRM

With the launch of Microsoft Dynamics CRM 2013 comes the release of some tremendous mobile functionality from Microsoft. Here’s a good synopsis of the new tablet support for users:

Microsoft Dynamics CRM has it’s mobile in the stores and CRM for tablets apps are now live in both the Windows Store  and the Apple App Store”>Apple App Store.

Note that while the new iPad app supports iOS 7, CRM is not currently supported in the iOS 7 version of the Safari browser, so if you plan to use CRM in both the app and the browser (or just the browser), your iPad should be configured with iOS 6.

These updated apps require the installation of Microsoft Dynamics CRM 2013 Update Rollup 1 to the CRM server. If your organization is using Dynamics CRM Online, this update has already been applied.

The CRM web application is supported in the following browsers and operating systems for tablets:

  • Windows 8 RT with Internet Explorer 10
  • Windows 8 with Internet Explorer 10
  • iOS 6 Safari for iPad, 3rd or 4th generation (not the iPad Mini)
  • Android 4.2 for the Google Nexus 10 with Chrome

The latest CRM for tablet apps are supported in the following operating systems:

  • Windows 8 RT
  • Windows 8
  • iOS 7 for iPad
  • iOS 6 for iPad

Future updates will provide additional browser and operating system support.

For more information about compatibility for CRM for tablets, see CRM for tablets: Set up and use or contact the Dynamics CRM experts at Affiliated.

Bill Owens

Bill Owens

Bill Owens, CRM Practice Manager at Affiliated, is a seasoned technology and business consultant with more than 15 years of experience and leads the strategic growth and direction of Affiliated’s CRM practice. He is a proven expert at helping organizations succeed in the implementation and integration of on-premise and cloud-based Microsoft Dynamics CRM. Bill has been a featured speaker for several CRM local events and national conferences including CRM User Groups throughout Ohio and the CRMUG Summit. You can reach Bill at or (614) 973-5075.
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