CRM Best Practices Webinar – Microsoft Social Listening and Dynamics CRM

Join this fast-paced webinar presentation”Microsoft Social Listening and Dynamics CRM” on February 18 at 11:30 a.m. ET and learn more about Microsoft Social Listening. It’s a powerful new service that your organization can use to put social tools in the hands of your sales, marketing, and service teams—helping them connect on social media with your customers, prospects, and partners, right within Microsoft Dynamics CRM or with a stand-alone app.

Use Microsoft Social Listening to track products, brands, competitors, and campaigns globally and in real time to gain a true understanding of your customers and your business across the social web.

You’ll come away from this session with tips that are guaranteed to make you more productive using Dynamics CRM. The tips and tricks are straight from our team of experienced CRM professionals.

Don’t delay, save your spot at the “virtual lunch table” on February 18.


Steven Jennings, Affiliated, Microsoft Dynamics CRM Implementation & Support

Steven Jennings
Steven has more than five years of Microsoft Dynamics CRM implementation expertise. As CRM Team Lead at Affiliated, his main focus is in sales, marketing, and service areas. He has a strong background designing and deploying integrated solutions, he also has over eight years of .NET development expertise. Steven is proficient in all phases of project development, from concept through realization and assists in the management of a team of analysts and developers responsible for the organization's applications development and analysis functions. He evaluates existing applications to determine technical changes, schedules projects and resources, and monitors project timelines. For more information or to contact Steven, feel free to email him here.
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